New Bitcoin Miners operates from Hong Kong. · Registered business address: DD107 Fung Kat Heung, Yuen Long, New Territories, Hong Kong · Customer support: support@newbitcoinminers.com
By browsing this website, placing an order, or otherwise using our services, you confirm that you have reviewed and accepted these Terms & Conditions.
Orders may only be placed by individuals aged 18 years or older.
Product prices are displayed in USD unless stated otherwise. Currency conversions shown elsewhere on the website are provided for convenience only. Prices, availability, and product specifications may change without prior notice. The amount shown during checkout is the price applicable to your purchase.
Placing an order constitutes an offer to purchase goods from us. Your order becomes legally binding only after we send an order confirmation email. We reserve the right to decline or cancel orders whenever reasonably necessary.
Unless expressly stated otherwise, promotional offers and discount codes cannot be combined and are intended for one-time use.
Orders are generally prepared and dispatched within one to two business days. Estimated delivery dates are provided for guidance only and are not guaranteed.
You may return eligible products within 30 days of delivery provided they remain unused, are returned with their original packaging, and you notify us before shipping them back. Refunds are normally issued within 14 days after the returned goods have been received and inspected. Customers are responsible for return shipping costs unless the return results from a damaged, defective, or incorrectly supplied product.
Manufacturer warranties apply where offered and are described on the relevant product pages. To begin a warranty claim, please contact us through our contact form and provide your proof of purchase together with a description of the issue.
Your personal information is processed in accordance with our Privacy Policy and applicable data protection legislation, including the GDPR where relevant. Information collected is used solely to fulfil orders, provide customer support, and deliver marketing communications where you have given consent. We never sell customer information to third parties.
To the maximum extent permitted by applicable law, New Bitcoin Miners shall not be liable for indirect, special, incidental, or consequential losses arising from the use of this website or purchased products. Any liability that cannot legally be excluded will not exceed the total amount paid for the affected order.
These Terms & Conditions are governed by the laws of Hong Kong. Any disputes shall be submitted to the competent courts in Hong Kong, unless mandatory consumer protection legislation provides otherwise. Consumers located within the European Union may also access the EU Online Dispute Resolution platform.