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Simply choose the products you'd like to order, add them to your shopping cart, and continue through the checkout process. Enter your delivery information, select your preferred payment method, and place your order. A confirmation email will be sent automatically once your purchase is complete.
We accept Visa, Mastercard, American Express, bank transfers, and cryptocurrency payments, including Bitcoin, Solana, USDC, and Monero. All card transactions are protected using 3D Secure authentication.
Cryptocurrency exchange rates are confirmed when your payment is successfully completed.
No, the easiest option is to use any of the reliable and largest crypto exchanges. Simply create an account with them, select BUY BTC and enter wallet address listed on your order confirmation. Paying with cryptocurrency is reliable and fast. You can fully trust cryptocurrencies. We, too, pay some of our suppliers directly in Bitcoin. Your payment should only take a few minutes, even if this is your first time. If you need assistance, please contact our sales department, and we’ll be happy to help you with anything.
Possibly. Please contact us immediately at support@newbitcoinminers.com. If your order has not yet entered processing, we'll do our best to make the requested changes. Once it has been dispatched, returns are handled according to our Returns Policy.
Yes. If you have a valid discount code, you can enter it during checkout before completing payment. Unless otherwise stated, promotional codes are intended for one-time use. We also run occasional campaigns and exclusive customer promotions.
Yes. Your payment information is protected with 256-bit SSL encryption and processed through PCI DSS Level 1 certified payment providers. Sensitive payment details are never stored on our website.
Orders placed before 14:00 CET are typically dispatched on the same business day. Most deliveries arrive within 1–2 business days, while international shipping times vary depending on the destination.
Yes. We deliver to customers in most countries and cooperate with trusted international courier services to ensure dependable worldwide shipping.
Tracking information is emailed as soon as your order has been shipped. If you haven't received your tracking number within two business days, please contact our customer support team for assistance.
Shipping costs depend on your destination and are calculated automatically during checkout before you confirm your purchase.
Products may be returned within 30 days of delivery, provided they are unused and remain in their original condition. Before sending anything back, please request an RMA number. Complete return instructions are available in our Returns Policy.
If your order arrives damaged, please contact support@newbitcoinminers.com as soon as possible. Include your order number and photographs of the damage so we can arrange a replacement or a refund without unnecessary delays.
Every product is covered by the manufacturer's warranty listed on its product page. To submit a warranty request, use our contact form and provide your order number together with a description of the issue.
No. You may place an order using guest checkout. Creating an account gives you convenient access to your order history, saved addresses, and member pricing. Login credentials are automatically sent after your first successful order.
Your information is used only to process orders, manage your customer account, and send promotional emails if you've subscribed. We never sell your personal data. Please refer to our Privacy Policy and GDPR page for additional details.
Email support@newbitcoinminers.com with the subject "GDPR Request - Erasure." We'll process your request within 30 days. Please note that certain financial records must be retained for 10 years in accordance with Dutch regulations.